Privacy Policy

Privacy Policy

 

 

Luminous Paint Center

Effective Date: [1/1/2026]

Last Updated: [1/1/2026]

1. Introduction

Luminous Paint Center (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you:

 

• Visit our website

• Make a purchase online or in-store

• Sign up for email or SMS communications

• Interact with us through forms, promotions, or customer service

 

 

Luminous Paint Center is an independently owned and operated retailer of Benjamin Moore® products. Benjamin Moore® is a registered trademark of Benjamin Moore & Co., and we are not owned or operated by Benjamin Moore.

 

This policy complies with applicable federal law and Florida law, including the Florida Telephone Solicitation Act (FTSA).

2. Information We Collect

Personal Information

We may collect:

 

• Name

• Email address

• Mobile phone number

• Billing and shipping address

• Payment information

• Business name (if applicable)

• Purchase history

• Communication preferences

 

Automatically Collected Information

​

When you visit our website, we may collect:

 

• IP address

• Browser type

• Device information

• Pages visited

• Time and date of visits

• Referring URLs

 

 

 

Information You Provide Voluntarily

 

 

• Contact form submissions

• Newsletter sign-ups

• SMS opt-ins

• Promotion entries

• Job applications

• Customer support requests

 

 

 

 

 

3. How We Use Your Information

 

 

We may use your information to:

 

• Process and fulfill orders

• Send order confirmations and updates

• Provide customer support

• Send marketing emails (with consent)

• Send marketing or informational SMS messages (with consent)

• Improve our website and services

• Prevent fraud

• Comply with legal requirements

 

4. SMS & Text Message Communications

 

 

By providing your mobile number and opting in, you expressly consent to receive recurring automated marketing and informational text messages from Luminous Paint Center.

 

 

Consent Terms

 

 

• Consent is not a condition of purchase.

• Message frequency may vary.

• Standard message and data rates may apply.

 

 

 

Opt-Out Instructions

 

 

You may opt out at any time by replying:

 

STOP – to cancel

HELP – for assistance

 

You may also contact us directly:

 

Email: [Insert Email]

Phone: [Insert Phone Number]

 

We comply with:

 

• The Telephone Consumer Protection Act (TCPA)

• The Florida Telephone Solicitation Act (FTSA)

• The CAN-SPAM Act

 

 

We maintain records of consent as required by law.

 

We do not sell or share your mobile number with third parties for their own marketing purposes.

 

 

 

 

5. Sharing of Information

 

 

We do not sell your personal information.

 

We may share limited information with:

 

• Payment processors

• Shipping carriers

• Website hosting providers (including Wix)

• Marketing service providers (for communications on our behalf only)

• Legal authorities when required by law

 

 

All service providers are required to protect your information.

 

 

 

 

6. Cookies & Tracking Technologies

 

 

Our website may use:

 

• Cookies

• Wix analytics tools

• Google Analytics

• Meta (Facebook) Pixel

 

 

These tools help us:

 

• Improve website performance

• Analyze traffic

• Enhance marketing efforts

 

 

You may disable cookies in your browser settings.

 

 

 

 

7. Florida Resident Privacy Rights

 

 

If you are a Florida resident, you may request:

 

• Access to personal information we maintain

• Correction of inaccurate information

• Deletion of personal information (subject to legal exceptions)

• Information about how your data is used

 

 

To submit a request, contact:

 

Email: [Info@luminouspaintcenter.com]

Phone: [954-868-8118]

 

We will respond within a reasonable timeframe as required by law.

 

8. Data Security

 

 

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no system is 100% secure.

 

9. Children’s Privacy

 

 

Our website and services are not directed to individuals under 13 years of age. We do not knowingly collect information from children.

 

 

 

 

10. Third-Party Links

 

 

Our website may link to third-party websites, including Benjamin Moore’s website. We are not responsible for their privacy practices.

 

 

 

 

11. Data Retention

 

 

We retain personal information only as long as necessary to:

 

• Fulfill business purposes

• Comply with legal obligations

• Resolve disputes

• Enforce agreements

 

 

 

 

 

12. Changes to This Policy

 

 

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.